Return Policy

We want you to love every Lovelyz product. If you're not completely satisfied, we're here to make it right.

30-Day Returns

You may return any unused, unwashed item in its original packaging within 30 days of delivery for a full refund.

How to Return

1. Email us at lovelyz2713@gmail.com with your order number
2. We'll send you a return shipping label
3. Drop off your package and your refund will be processed within 5–7 business days

Damaged or Defective Items

If your item arrives damaged or defective, contact us immediately and we'll send a replacement at no charge.

100% Satisfaction Guarantee

If you're not happy for any reason, we'll make it right — no questions asked.